Shipping policy
Thank you for visiting and shopping at Serfas. Following are the terms and conditions that constitute our shipping policy.
Processing Time
All orders are processed within 2–3 business days (Monday through Friday, excluding weekends and holidays). If we are experiencing a high volume of orders, shipments may be delayed by a few days.
All orders are processed within 2–3 business days (Monday through Friday, excluding weekends and holidays). If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
Shipping charges for your order are dependent on item/items ordered.
Shipping charges for your order are dependent on item/items ordered.
We ship USPS ground. Shipping total will be calculated at checkout.
- Standard Shipping (3–5 business days)
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Serfas is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Serfas is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Serfas is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Serfas is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.